Legal
Privacy Policy
Last updated 2026. This is placeholder policy text for the demo site — final legal copy should be reviewed by counsel before publishing.
Overview
This policy explains what information Index Enterprises collects when you use this website or submit an enquiry, and how that information is used. It applies to visitors of index-enterprises.com and to enquiries submitted through our contact and quote forms.
Information we collect
When you submit a quote request or enquiry, we collect the details you provide, such as your name, company, email, phone number and the products or specifications you're asking about. We do not require an account to browse the catalogue.
How we use information
Enquiry details are used to respond to your request, prepare quotations, verify sourcing and documentation requirements, and, where relevant, fulfil an order. We do not sell or rent enquiry data to third parties.
Cookies & analytics
This site may use minimal, privacy-respecting analytics to understand aggregate traffic (e.g. which pages are viewed) and to keep the catalogue and search functioning correctly. No cookie data is used to build advertising profiles.
Data retention & sharing
Enquiry and order information is retained only as long as needed to respond to your request, fulfil an order, or meet legal/compliance record-keeping obligations for regulated pharmaceutical and food-grade trade. Information is shared with logistics, compliance or manufacturing partners only where necessary to complete an order.
Your rights
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we're not required to retain it for compliance reasons. Contact us using the details below to make a request.
Questions about this policy?
Contact our team and we'll get back to you within one business day.
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